Where can the Gift Card be used?
How do I find the available balance on a Gift Card?
How to make a purchase using the Gift Card?
How to return something purchased with the Gift Card?
Registering a Gift Card?
What if my Gift Card is lost or stolen?
Does my Gift Card expire?
Are there any service fees?

Where can the Gift Card be used?    [back to top]
The Total Rewards Gift Card is accepted at participating merchant locations affiliated with Harrah’s Operating Company, where Discover® Network Cards are accepted. Visit the Total Rewards Center or Gift Card sales location for a list of participating merchants.  Cards are not accepted at ATMs, for reservations, gambling, and at check cashing or money order dispensing locations.

How do I find the available balance on a Gift Card?  [back to top]
There are 3 easy ways to check a Card balance:
1) Call the number on the back of your card.
2) Visit the website on the back of your card
3) Check your receipt after you make a purchase. There's a six-digit code, usually to the right of the "Auth Code" that indicates how many cents you have left on your Card. To convert to dollars, simply insert a decimal point to the left of the second number from the right. For example: 002555 means you have $25.55 left on your Gift Card.
It is highly recommended to inform the merchant of the Available Balance prior to making a purchase to ensure fast and easy processing.

For balance inquiries, you will need the entire 16 digit Card number embossed on the front of the Card and the last 3 digits (CID code) found on the back of the Card. You should keep a record of this information in case your Card is ever lost or stolen.

How to make a purchase using the Gift Card?  [back to top]
Simply inform the cashier of the available balance or amount to charge to the Gift Card. If the purchase amount is greater than the available balance on the Gift Card, ask the cashier if he/she can accommodate an additional form of payment, such as a credit card. Always be sure that the merchant returns the Gift Card, even if the balance is depleted, in case you wish to make a return.

At Restaurants and Other Tipping Establishments
Since most restaurant terminals are programmed to approve transactions for approximately 25% more than the cost of the meal to cover gratuity, be sure the balance of your Gift Card will cover it.  Establishments other than restaurants might also authorize for this additional percentage – the merchant should be able to advise.

At Gas Stations
If Gas Stations are listed as an approved merchant for your Gift Card, please note that Gift Cards cannot be used to pay at the pump.  Please visit the station clerk to use your Gift Card.

Special Use Restrictions
Cards may not be used for reservations at establishments such as restaurants, car rental companies and hotels.  Cards are not accepted at ATMs, check cashing or money order dispensing locations or at other merchant locations where acceptance may not be feasible.  Gift Cards may not be used for gambling.

How to return something purchased with the Gift Card?  [back to top]
Keep the purchase receipt and Gift Card to make a return to your Gift Card.  Return policies vary at every store. Please inquire about the return or exchange policy when making the purchase. If the merchant issues a credit to the Gift Card, these funds may not be available for approximately three to five (3-5) business days.

Registering a Gift Card?  [back to top]
You should register your Gift Card in order to receive a replacement Card should it be lost, stolen or damaged.  For cards beginning with 6011-98xx-xxxx or 6011-94xx-xxxx click here.  For cards beginning with 6011-99xx-xxxx click here.   Some restrictions apply.  See Terms and Conditions.

What if my Gift Card is lost or stolen?  [back to top]
Please call Cardholder support immediately to prevent unauthorized use of your Gift Card.  Be ready to provide the Gift Card number, CID code and any other identifying information about the account. If you have registered your Gift Card you may receive a replacement Card containing the remaining balance, if any, less the applicable fee.
For cards beginning with 6011-98xx-xxxx or 6011-94xx-xxxx please call 1-866-594-2082
For cards beginning with 6011-99xx-xxxx please call 1-866-466-8091

Does my Gift Card expire?  [back to top]
Unless you have a Promotional Gift Card, the funds on the Gift Card do not expire; however, the Gift Card will become unusable after the Valid Thru date printed on the front of card.  A replacement card for the Available Funds, less applicable fee, must be requested within 90 days of expiration by calling the number on the back of your Gift Card.  Funds on Promotional Gift Cards expire after the term embossed on the front of card.  Please see the Terms and Conditions for your Gift Card for further details. 

Are there any service fees?  [back to top]
Except where such fees are limited or prohibited by law or if you have a Promotional Gift Card, a servicing fee of $2.50 per month will be charged starting in the 13th month after date of activation.

Gift Card Issued by MetaBank™.  Discover Network and the Discover® Network Acceptance Mark are service marks used by MetaBank under license from Discover Financial Services.